Nancy Goni Gaines, Department of Mechanical Engineering, University of South Florida, FL 33620, USA.
International Journal of Advanced Information and Communication Technology
Received On : 12 October 2021
Revised On : 04 November 2021
Accepted On : 08 December 2021
Published On : 05 January 2022
Volume 09, Issue 01
Pages : 001-008
Abstract
To benchmark the performance of the Bus System (BS), Performance Measurement Systems (PMSs) should be used. In that regard, this contribution reviews the advancement of the standard PMSs used globally: Key Performance Indicators (KPIs). This research will further identify the BS that has a record of effective performance throughout their operations. With reference from the experiences in benchmarking, we have presented a literature review of KPIs and evaluated inputs to confirm that KPIs are a standardized approach used to compare and identify the performances of best practices for BS participation. The practical experience with the systems has potentially identified various critical issues in collecting comparable and consistent data. Dealing with these issues, giving the comparable information and undertaking essential study to comprehend and point out the basis for effective performance is considered a process which provides lessons for considerable benchmarking practices. This paper further evaluates the rules of the benchmarking processes, the PMSs of the BS, the overall challenges faced when collecting data and lastly, the findings of the benchmarking practice.
Keywords
Key Performance Indicators (KPIs), Bus System (BS), Performance Measurement Systems (PMSs)
Cite this article
Nancy Goni Gaines, “Improvement of the Key Performance Indicators (KPIs) and Evaluation of Challenges, ” INTERNATIONAL JOURNAL OF ADVANCED INFORMATION AND COMMUNICATION TECHNOLOGY, pp. 001-008, January. 2022.
Copyright
© 2022 Nancy Goni Gaines. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original author and source are credited.